Accessibility Statement

Thorne Arts is committed to ensuring digital accessibility for people with disabilities. We strive to make our website, shop, and digital content usable, perceivable, operable and understandable for as many people as possible.

Measures to support accessibility

  • Ongoing work: We continually review and improve accessibility as part of our regular website maintenance and redesign processes.

  • Standards: We aim to conform with the Web Content Accessibility Guidelines (WCAG) 2.1 at AA level.

  • Testing: Accessibility is checked using a combination of automated tools and manual review. We also consider feedback from users and accessibility consultants when available.

What we do

  • Clear content: Page structure uses headings, lists and descriptive link text to make content easier to navigate with assistive technologies.

  • Images: All product images and editorial illustrations include meaningful alternative text where appropriate. Decorative images are marked so screen readers can ignore them.

  • Keyboard navigation: Core site navigation, shopping cart and checkout are designed to be operable using a keyboard alone.

  • Colour and contrast: We aim for sufficient colour contrast between text and background to aid users with low vision.

  • Responsive design: The site uses responsive layouts so content adapts to different screen sizes and orientations, aiding users of mobile devices and zoom features.

  • Forms: Online forms use labels, instructions and error messages to help users understand and complete required fields.

  • Accessible documents: We endeavour to provide accessible versions of downloadable files (for example, tagged PDFs) where possible. If an accessible version is not available, we will assist on request.

Known limitations

  • Third-party content: Some content embedded from third parties or older legacy pages may not fully meet WCAG 2.1 AA standards. We are working with providers and our developers to address these gaps.

  • Visual assets: Certain high-detail art images and gallery displays prioritise visual fidelity; in some cases an exact visual representation may limit alternative presentation. We provide descriptive text and can supply additional descriptions on request.

Feedback and contact details- If you encounter accessibility barriers or need assistance accessing content, please contact us and we will provide support or an alternative format where possible.

Contact:

  • Email: sophiethornearts@gmail.com

  • Response time: We aim to respond to all accessibility enquiries within 5 working days.

Reporting a problem If you experience any difficulty using our site, please describe:

  • The web page or product involved (URL if applicable)

  • The issue encountered

  • The assistive technology or device you are using (if any)

  • Your contact details and preferred method of response

Enforcement procedure If you remain dissatisfied with our response, you may contact the Equality Advisory Support Service (EASS) or other relevant bodies for guidance.

Review and updates- This accessibility statement was last reviewed on 09 November 2026. We will update it as our site evolves and as standards or best practice change.

About Thorne Arts- Thorne Arts sells wildlife art prints and original paintings by Sophie Thorne, inspired by conservation. Ten per cent of every sale supports wildlife charities.